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{HCM_Q1} Tech support specialist - Affiliate marketing

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  • {HCM_Q1} Tech support specialist - Affiliate marketing

    ● Working time: 08:30 AM - 17:30 PM from Monday to Friday;
    ● Working place: 456-458 Hai Ba Trung, Tan Dinh Ward, Dist. 1, Ho Chi Minh
    ● Salary: Negotiate (2 Probation months)
    ● Insurance: payment based on full salary
    ​ Mail:
    ​ Link:


    Rentracks Group is one of the leading corporations in the Japanese Digital Advertising industry (online ad network CPA - one of the groups ranked in Technology Fast 500™ Asia Pacific (APAC) by Deloitte voted.

    With the vision: “Expanding the scale of our service provision to multinationals and territories, spreading new media to businesses and service providers, meeting the advertising needs, marketing products to consumers”. In 2012, Rentracks Vietnam Co., Ltd was established and developed from 100% investment capital from Rentracks Corporation Japan.

    All employees at Rentracks are the core force to bring Rentracks up and develop continuously.

    Therefore, Rentracks is constantly striving to be the ideal and finest workplace for its employees. Rentracks not only creates an open, dynamic, and transparent working atmosphere in which all members may grow their skills, but also a place where they can feel confident in their long-term commitment.

    • We are on the lookout for a Tech Support Specialist with extensive experience in affiliate marketing and a strong command of web development technologies.
    • This role requires proficiency in HTML, CSS, JavaScript, and PHP, alongside knowledge of digital marketing tools like Google Tag Manager (GTM), Appsflyer, Adjust, HubSpot, Wordpress and Ladipage.
    • The ideal candidate must be fluent in written English, possess excellent documentation skills, and have the ability to communicate effectively with both the in-house team and clients.
    • Technical Support & Web Development: Offer expert technical support and use web development skills (HTML, CSS, JavaScript, PHP) to develop and manage websites and landing pages.
    • Affiliate Marketing & Digital Tools Proficiency: Assist in affiliate marketing and adeptly use various digital marketing tools.
    • Documentation & Communication: Prepare clear and concise documentation, and effectively communicate with the team and clients to provide technical solutions and support.
    • Adaptive Learning: Quickly learn and adapt to new digital marketing technologies and trends.
    • Problem-Solving: Troubleshoot and resolve technical issues efficiently.
    • Professional Development: Stay updated with the latest developments in digital marketing technology.
    • Solid experience in tech support with a focus on digital marketing.
    • Skilled in HTML, CSS, JavaScript, and PHP.
    • Knowledgeable in digital marketing tools like GTM, Appsflyer, Adjust, HubSpot, Wordpress and Ladipage.
    • Fluent in English, with strong writing and verbal communication skills.
    • Ability to write clear and informative documents.
    • Strong interpersonal skills to interact effectively with team members and clients.
    • Bachelor’s degree in Marketing, Information Technology, or related field preferred.
    1/ Salary Structure:
    · Salaries are determined based on the individual's capacity and skills.
    · Basic salary is subject to an annual increase, taking into account performance and experience that contribute to the company's revenue.
    · During the probationary period, the salary is set at 85% of the official salary.
    2/ Bonus Structure:
    · Lunar New Year Bonus: Minimum bonus equivalent to a 13-month salary, with the possibility of up to an 18-month salary, based on the company's business situation.
    · Additional bonuses are provided on specific dates: 1/1, 2/9, and 30/4.
    · Bonuses may vary depending on the employee's position or project.
    · Outstanding individuals may receive special performance-based bonuses.
    3/ Insurance Policy and Health Care:
    · Full insurance coverage is provided as required by law, including additional insurance for business trips.
    · Employees are entitled to an annual health check at reputable clinics known for their high-quality services.
    4/ Other Policies:
    · Continuous skills development and professional training courses are offered to enhance the capabilities of different teams.
    · Employees receive gifts on occasions such as birthdays, the Mid-Autumn Festival, March 8th (International Women's Day), and October 20th.
    · Company trips, team-building programs, and a Year-End Party are organized to foster a positive work environment and strengthen team cohesion.
    · Free parking.
    Attached Files
    Last edited by RENTRACKS VIETNAM; 17-11-2023, 12:00.